Product
Photovoltaic Accessories
Our company produces high-quality photovoltaic accessories, including cable connectors, cable joints, energy storage systems (ESS) and lithium iron phosphate battery packs (LiFePO4)
Cable connectors: Made of high-quality materials to ensure efficient power transmission. Resistant to UV, moisture and temperature changes to ensure long-term performance.
Cable glands: Superior sealing design to prevent water and dust ingress, available in a variety of sizes and specifications.
Energy storage system (ESS): Using advanced battery technology, providing high energy density and long cycle life. Flexible modular design for easy expansion and maintenance.
Our photovoltaic accessories are not only technologically advanced and superior in performance, but also reliable in quality and are widely used in various photovoltaic systems. If you have any needs or questions, please feel free to contact us.
1. Product & Certification
Q1: Do your products have certifications for export?
A1: All our products have passed CE/CB/PS/G-mark certifications. We can provide certification documents and test reports for customs clearance.
Q2: What is the working voltage of the products?
A2: Standard version is 220V 60Hz for EU and Asia,middle east market. We also support customized 110V 50Hz version for North America. Different voltage design is available on your request.
Q3: What’s the way of package?
A3: Individual box or polybag for each product, 10pcs in colourful box. user manual and basic installation parts. Extra accessories can be customized as required.
2. OEM & ODM Customization
Q1: Do you support OEM & ODM service?
A1: Yes. We can print customer logos, customize body colors, outer packaging and adjust product functions. One-stop OEM service is provided.
Q2: Can you develop new products according to our drawings or samples?
A2: We have a professional R&D team. We can develop molds and produce prototype samples based on your drawings or samples. Mass production will start after sample confirmation.
Q3: What is the MOQ and sample lead time?
A3: The MOQ depends on different customization requirements. Sample production takes 7-10 working days.
3. Quality & Inspection
Q1: What inspections will be conducted before delivery?
A1: We conduct full inspection including power-on test, withstand voltage test, leakage current test, function test and appearance inspection. Only qualified goods can be delivered.
Q2: What if the goods have functional problems after receipt?
A2: Please provide photos and videos within 48 hours after receiving goods. We will provide free replacement or maintenance for non-human quality problems.
Q3: What is your warranty period?
A3: The general warranty period is 1 year. Core components can enjoy extended warranty service.
4. Production & Lead Time
Q1: How long is the delivery time for stock orders and custom orders?
A1: For normal order can be finished within 25 days after getting confirmed order with deposit. Q2: Can you arrange urgent production for urgent orders?
A2: Yes, we support urgent orders. We can prioritize the production line. The extra cost and lead time can be negotiated according to the order quantity.
5. After-sales Service
Q1: How to solve quality problems after receiving goods?
A1: Please send photos/videos within 48h. We support free replacement or refund for quality defects.
Q2: Can you provide technical support?
A2: Yes, online technical guidance all the time.
Q3: Can you provide multi-language user manuals?
A3: We support English, Spanish, French and other multi-language manuals and outer packaging to meet global export demands.
6. Factory Visit & Cooperation
Q1: Can we visit your factory?
A1: Warmly welcome. You can make an appointment in advance to visit our full production, quality inspection and packaging processes.
Q2: Will you sign a formal sales contract?
A2: All orders are signed with formal contracts, clarifying quality standards, lead time and after-sales terms to protect both parties' interests.
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